Is Megaworld Hotels & Resorts a Great Place to Work?

Finding a workplace that truly aligns with one’s values can be a challenge. In hospitality industry, employment often takes more than just salary and competitive benefits, it also requires a strong company culture, inclusivity, and purpose.

For the third consecutive year, Megaworld Hotels & Resorts (MHR) achieved its Great Place To Work certification, a recognition of its people-first culture and commitment to employee well-being. The company has 90% of employees affirming MHR as a great place to work—well above the 65% average for typical companies in the Philippines, with an overall 87% Trust Index Score rating.  

“This recognition belongs to every employee of Megaworld Hotels & Resorts who lives out our Circle of Happiness every day. We are humbled that our people believe in the culture we have built together, where love for the different facets of our life is at the core. Beyond the awards, it is the genuine joy and fulfillment of our colleagues that inspire us to keep growing and serving with heart,” Cleofe Albiso, Managing Director of Megaworld Hotels & Resorts, said.

Is MHR a great place to work? Here’s how MHR is setting itself apart in the Philippine hospitality industry:

Remarkably Low Attrition Rate

With a workforce of almost 3,000 employees, MHR has maintained an exceptionally low 1% attrition rate, a rare achievement in the hospitality sector where staff turnover is usually high. This figure highlights the strong bond between the company and its employees, proving that its policies and culture nurture loyalty and long-term commitment. By creating an environment where employees feel valued, supported, and inspired to grow, MHR successfully attracts and retains top talents who continue to deliver authentic Filipino hospitality.

Gender Inclusivity

MHR takes pride in fostering an inclusive and equitable workplace where diversity is not only embraced but respected. In a recent employee survey, 95% affirmed that individuals are treated fairly, regardless of gender or sexual orientation. What was once a leadership team composed of 80% men has evolved—today, women make up 51% of total decision-makers. Since 2019, 74 women across MHR’s 13 properties have been promoted into larger roles.

This strong culture of respect ensures that every individual has equal opportunities to thrive, contribute, and lead. By championing inclusivity, MHR builds a stronger, more collaborative workforce powered by diverse perspectives that fuel innovation and growth.

Supporting Returning OFWs

The company is also committed to supporting returning overseas Filipino workers (OFWs) by creating job opportunities that help them reintegrate into the local workforce. In fact, 100% of Megaworld Hotels & Resorts’ executive team are either returning OFWs themselves or have undergone rigorous training aligned with international standards from globally recognized destinations and brands. This initiative is aligned with the Department of Tourism’s “Balik Bayani sa Turismo” program, which honors the contributions of OFWs while encouraging their role in boosting Philippine tourism. By opening its doors to these modern-day heroes, MHR not only provides sustainable livelihood but also empowers them to bring their global experiences back to enrich the local hospitality industry.

Next Gen Leadership Council

Investing in the future, MHR established the Next Gen Leadership Council, a development program designed to prepare young associates for greater leadership roles and responsibilities. From an initial pool of 70 applicants, 25 associates aged 23 to 34 from various departments and properties are now undergoing an intensive 8-month training program, featuring curated lectures and hands-on experience across all facets of the business.

This initiative provides a platform for emerging talents to collaborate, innovate, and learn decision-making directly from current leaders. It also bridges the gap between available leadership positions and qualified personnel, ensuring a steady pipeline of talent as MHR continues to expand its hotel portfolio. The program reflects MHR’s commitment to cultivating leaders from within—building visionary professionals who will shape the future of Philippine hospitality.

Circle of Happiness Culture

At the heart of Megaworld Hotels & Resorts’ (MHR) success lies its distinctive Circle of Happiness framework—a guiding philosophy that shapes the company’s culture and values. This holistic approach emphasizes the integration of professional ambition with personal fulfillment, fostering a workplace where individuals are inspired to thrive. Centered on five pillars—Love for Self, Love for Work, Love for Family, Love for Country, and Love for God—the framework encourages employees to find deeper purpose, joy, and meaning in their daily work.

A key expression of this culture is the Sampaguita Advocacy, which draws inspiration from MHR’s signature Sampaguita brand of service—a symbol of warm, heartfelt hospitality deeply rooted in Filipino tradition. This advocacy embodies the Filipino spirit and national pride, grounded in the symbolism of the Sampaguita flower’s five petals: love, honor, dignity, healing, and the Philippine flag. These core values serve as guiding principles for every associate, shaping the way they engage with guests—with kindness, care, and a deep sense of purpose—while continuously elevating the unique identity of Filipino hospitality.

As Megaworld Hotels & Resorts continues to expand its footprint across the Philippines, this purpose-driven philosophy remains central to its journey. Through programs that celebrate diversity, cultivate leadership, and honor core Filipino values, MHR continues to build a supportive and inclusive environment. In doing so, it not only upholds its standing as a certified Great Place to Work® but also reaffirms its identity as the country’s largest homegrown hotel operator—and a proud contributor to nation-building.